Frequently Asked Questions

You can track your package in several ways:

• Enter your tracking number on our website
• Use our mobile app
• Sign up for email or SMS notifications

Our delivery times vary by service level:

• Express: 1-2 business days
• Standard: 3-5 business days
• International: 5-7 business days

Weekend delivery is available for Express service in select areas. Additional fees may apply.

Shipping rates are calculated based on:

• Package dimensions and weight
• Shipping distance
• Service level selected
• Additional services requested

We accept various payment methods including:

• Credit/Debit cards
• PayPal
• Bank transfers
• Corporate accounts

Yes, we offer shipping insurance:

• Basic coverage included up to $100
• Additional coverage available for purchase
• Special rates for high-value items
• Location-specific international delivery rates available upon request